For Reception staff

Owing to the spread of Covid-19 and consequent priority to reduce all non-essential contact and travel, all training scheduled in March and April 2020 is being put on hold or indefinitely postponed. 

Mental Health For Admin Staff and Receptionist - 25/03/2020 & 04/04/2020 & 07/04/2020 

This course aims to introduce particular understanding and increase skills in dealing with patients with mental health illness. It will discuss real situations facing staff every day in this environment building on resilience in the workplace and helping staff to see the valuable role they play in this setting.

There are two sessions being offered on 25th March, from 9.30 – 12.30 and 13.30 – 16.30 at Pimlico Health @ The Marven.

There are one sessions being offered on 04th April, from 10.30 - 13.30 at Victoria Medical Centre.

There are one sessions being offered on 07th April, from 13.30 – 16.30 at Imperial College Health Centre.

To book a place, please email clh.corporate@nhs.net (for the attention of Training Hub) with the preferred session and the delegate’s name, job role and NHS email address. 

Active Signposting and Care Navigation E-Consultation – 03/03/2020 & 04/03/2020 & 21/03/2020 & 04/05/2020

As part of the PiP Access and Demand service, all member practice reception and clerical staff are required to receive training in care navigation and signposting.

There are two sessions being offered on 3rd March, from 9.30 – 12.30 and 13.30 – 16.30 at Imperial College Health Centre.

There are still spaces left for the two sessions on 4th March, from 9.30 – 12.30 and 13.30 – 16.30 at CLH.

There is one new session being offered on 21st March, from 9.30 – 12.30 at Victoria Medical Centre.

There are the two sessions on 4th May, from 9.30 – 12.30 and 13.30 – 16.30 at CLH.

If you have't attended the previous sessions or you are a new front-line staff please email clh.corporate@nhs.net (for the attention of Training Hub) and indicate the time of the session you wish to attend.

This training is designed for the reception teams and can be undertaken either individually or as a whole team.

Mental Health For Admin Staff and Receptionist - 24/02/2020 & 25/02/2020

This course aims to introduce particular understanding and increase skills in dealing with patients with mental health illness. It will discuss real situations facing staff every day in this environment building on resilience in the workplace and helping staff to see the valuable role they play in this setting. Please click here to see more information and venues.