General Practice Support Unit


Out of Hospitals Service

CLH manages the Out of Hospitals Service contract which provides a variety of services to patients including phlebotomy, spirometry, anti-coagulation and many more. These services are provided to patients at our member practices. 

Patient Experience Survey

The Patient Experience Survey has been rolled out to OOH services in our member practices, giving all patients the opportunity to leave feedback on their care and treatment. The feedback gathered through the Patient Experience Survey is being used in CLH and our member practices to stimulate local improvement and empower staff to carry out the sorts of changes that make a real difference to patients and their care.

Your feedback is important to us as it helps us to improve our services for you and other patients. If you have recently attended an OOH appointment in

  1.      Crompton Medical Centre, Third Floor practice, Lisson Grove Health Centre, Lanark Medical Centre, Little Venice Medical Centre, Padington Green Health Centre, Randolph Surgery, St John's Wood Medical Practice, Wellington Health Centre or Woodfield Road Surgery. Please tell us what you think.
  2.      Cavendish Health Centre, Connaught Square Practice, Covent Garden Medical Centre, Crawford Street Surgery, Fitzrovia Medical Centre, Great Chapel Street Medical Centre, Marylebone Health Centre, Mayfair Medical Centre, Newton Medical Centre, Soho Square General Practice, Soho Square Surgery or Westbourne Green Surgery. Please tell us what you think.
  3.      Dr Muir's Practice, Dr Shakarchi's Practice, Belgravia Surgery, Imperial College Health Centre, King's College Health Centre, Millbank Medical Centre, Pimlico Health @ The Marven, The Doctor Hickey Surgery, or Victoria Medical Centre. Please tell us what you think.

Publishing results of Patient Experience Survey

The results of the Patient Experience Survey are published at monthly intervals on the website. 


Extended Hours Service

The extended hours service offers GP and practice nurse appointments from 6.30pm-8pm on Monday to Friday, and from 8am–8pm on Saturdays and Sundays, to patients that are registered or resident in the Central London CCG area. Provision of the service is shared across three sites: the Connaught Square Practice, Pimlico Health at the Marven and the Westbourne Green Surgery.


Community Dermatology Service

The Community Dermatology Service triages all adult dermatology referrals (except 2 week waits) into both the GPsWI service and the acute service. CLH manage and operate the contract. The service is available on Thursdays from Lisson Grove Health Centre and Millbank Medical Centre. Your General Practitioner will refer you to this service if appropriate. Please see the following attachments for more information:

Please select the condition to see the community dermatology guidelines on: acne vulgarisactinicalopeciaangioedemaatopic eczemabenign skin lesionsbowens diseaseemollientsgeneralised pruritusgenital dermatologyhand eczemahyperhidrosiskeratoacanthomaleg ulcerslipomamolluscum contagiosumMolesonychodystrophypsoriasisrosaceascabiesurticaria and viral warts.


Clinical Pharmacist for General Practice Service

Clinical Pharmacists provide specialist medication expertise and help support patients to manage long term conditions through medicine optimisation.