If you have a complaint about the Patient Referral Service, the first step is to talk to a member of the staff about your concerns. If this does not resolve the matter, you should ask to speak to the manager of the service.
If you are unable to do either of the above or would like to make a formal complaint, please contact us or download the attached leaflet Your complaint will be acknowledged as soon as possible, and within 3 working days at the latest.
Download PRS Patient Complaints Leaflet - Click here
